RMA Status : Inspection
Your Shipping Address:
Name : Dustin Borrmann
Email : borrmannd77@gmail.com
Street Address : 3419 s. 76th st
City : Milwaukee
State : Wisconsin
Zip Code : 53219
Country : U.S
Phone : (414) 759-9088
Product To Return : MCL1004MX550 4200KV
Problem With Product : did not work from start. never got to use the set up. motor works fine tested it. the control does not operate the motor. im sending it in so will you please fix it or trade me for a new one.
thanks
Date Purchased : 2015-12-29
Where Purchased : Hobbytown USA
RMA: 185
Viper R/C Solutions ship to address:
Service Department
14754 NE 95th St.
Redmond, WA 98052
USA
Customer Copy:
Name : Dustin Borrmann
Email : borrmannd77@gmail.com
Street Address : 3419 s. 76th st
City : Milwaukee
State : Wisconsin
Zip Code : 53219
Country : U.S
Phone : (414) 759-9088
Product To Return : MCL1004MX550 4200KV
Problem With Product : did not work from start. never got to use the set up. motor works fine tested it. the control does not operate the motor. im sending it in so will you please fix it or trade me for a new one.
thanks
Date Purchased : 2015-12-29
Where Purchased : Hobbytown USA
RMA: 185
User Note
Check-in: 1/25/2016 3:00PM PST by Barbara
Inspection: 1/25/2016
- ESC was able to power up properly, but not able to calibrate radio.
- Software corruption.
- Replace with new unit.
Check-Out: 1/28/2016 5:00PM PST. Shipped via USPS First class with tracking number: 9400111899563343105347
Unit was sent back again on July 26, 2016. It looks fairly new. We loaded the latest firmware (V19) and performed a test. Please see MAC185 RMA video
We will call you to make further communication.